Policy Privacy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tapadas.com

  • Responsible for Data Processing

    The responsible for the treatment of your personal data is “Santos & Teixeira, Lda.” (hereinafter referred to as TAPADAS) headquartered at Avenida Irene Lisboa, Lote 19, Piso 1, Armazém D, 2635-001 Rio de Mouro.

    As responsible for the treatment of your data, TAPADAS is committed to:

    • Carry out the processing of personal data in a lawful and fair manner, collecting only the information necessary and pertinent to the purpose for which they are intended;
    • Do not use the collected data for incompatible purposes;
    • Ensure the express consent of the data holder whenever required;
    • Guarantee the exercise of rights to holders of personal data free of charge;
    • Have security systems that prevent the consultation, modification, or destruction of data by an unauthorized person and that allow detecting deviations of information, whether intentional or not.
  • What is personal data?

    Personal data is any information that relates to an identified or identifiable living individual. An identifiable person is a person who can be identified directly or indirectly, by reference to an identifier such as name, Tax ID number or one or more specific elements of their physical, physiological, mental, economic, cultural, or social identity.

  • What kind of data do we collect?

    TAPADAS collects different types of personal data, depending on the different purposes, namely those that the user enters, allowing their use, at the time of registration on the website, such as name, address, email and telephone contacts, tax identification number.

    In addition to the customer record data, we store user subscription/permission data, notifications received and action logs, such as adding/removing products from the favorites list, adding/removing products from the shopping cart, placing orders, records of product exchanges and returns, contact requests and job vacancy applications.

    In addition to the data mentioned above, the user's IP is also recorded only when the order is placed, with the purpose of preventing frauds.

  • How do we use your personal information?

    We use the order information we generally collect to fulfill any orders placed through the website (including the processing your payment information, shipping arrangements, and to send you invoices and/or order confirmations). In addition, we use this order information to:

    • Communicate with you;
    • Verify our orders in matters of potential risk or fraud;
    • When in accordance with the preferences you have shared with us, provide you with information or advertisements related to our products or services.

    We use the information we collect from the device to help us track possible risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our website (for example, by generating analyzes on how our customers browse and interact with the website and to assess the success of marketing and advertising campaigns).

  • Data Retention Period

    TAPADAS keeps your personal data on servers that are in a safe environment, protected from unauthorized access.

    Personal data will be kept for as long as:

    • the holders’ consent is maintained, in cases where their treatment requires the respective consent;
    • its conservation is required by law;
    • its retention is necessary for the performance of the contract to which the data subject is a party.
  • Communication of Personal Data to Third Parties

    TAPADAS does not share users' personal data with third parties.

    In the event of doing so, it will do so only with entities with whom it has established a contractual relationship that provides for the confidential treatment of this data in accordance with TAPADAS’s privacy statement.

    TAPADAS may communicate your personal data to third parties if, for this purpose, it has unequivocally obtained the consent of the Data Holders or even when:

    1. the transmission is carried out within the scope of compliance with a legal obligation, a resolution of the National Data Protection Commission or a court order, or
    2. the communication is carried out to protect the vital interests of the Data Holder or any other legitimate purpose provided by law.

    Any entity subcontracted by TAPADAS will treat the personal data collected and processed, in the name and on behalf of TAPADAS, under the obligation to adopt the necessary technical and organizational measures in order to protect the personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful treatment, in accordance with the provisions of the General Data Protection Regulation.

    In any case, TAPADAS will remain responsible for the personal data collected.

  • Personal Data Holder's Rights

    Under the terms of the General Data Protection Regulation, TAPADAS guarantees the right of access, rectification, deletion, portability, opposition to the collection and treatment of your personal data, as well as guarantees the right to withdraw your consent to the treatment of your data.

    The personal data holder also has the right to present a complaint to the company or to the supervisory authority, the National Data Protection Commission.

    The exercise of these rights is free of charge, unless it is a manifestly unfounded or excessive request, in which case a reasonable fee may be charged considering the costs. To exercise your rights, you must use the following address: info@tapadas.com.

    The response to requests must be provided within a maximum period of 30 days unless it is a particularly complex request.

  • Links to Partner Sites

    This website may contain links to third party/partner sites. TAPADAS declares that it does not assume any responsibility for the content of any of these sites, users are advised to consult the privacy policies of the respective sites.

  • Cookies

    Cookies are data files that a website sends to your computer while you are visiting a website. These data files include information that allows the site to memorize important data, in order to make your use of the site more efficient and with the purpose of personalizing visits.

    When browsing the TAPADAS website, cookies are used and generic information is collected, namely, how users arrive and use the website. The information is used with the purpose of controlling the number of visits and statistical studies, as well as to ensure that the website works correctly, facilitate navigation, and improve the user experience.

    The use of cookies allows the navigation of the website to be constantly optimized, in order to provide a high-quality experience that exceeds the quality obtained in the previous visit by the user. You can consult or Cookie Policy here.

  • Changes to the Privacy Policy

    TAPADAS reserves the right to, in the future, change, totally or partially, its Privacy Policy, without any prior notice, but without prejudice to the legal rights granted to Data Holders.

    All the contents present in this website, texts, images and other information are the exclusive property of TAPADAS, protected by the legislation in force regarding intellectual property rights, and any copy, reproduction, dissemination, modification or any use, commercial or not, is not authorized, of any content on this site, therefore, TAPADAS reserves the right to take legal action against authors of unauthorized use of the content of this website.

    For questions and additional information, please contact TAPADAS to info@tapadas.com.